PRIVACY & PERSONAL INFORMATION
Understand how your information is handled.
This notice explains the handling of personal information shared with Franchise Nirvana, Ghaziabad, Uttar Pradesh – 201017, India. For privacy questions, contact [email protected].
1. Introduction
Franchise Nirvana (“we”, “us”, or “our”) provides business consultancy, franchise advisory, brand partnership facilitation and related enquiry services. This Privacy Policy explains how personal information is collected, used, shared, retained and protected when individuals visit our website, submit enquiries or communicate with us.
Business Name: Franchise Nirvana
Location: Ghaziabad, Uttar Pradesh – 201017, India
Privacy Contact: [email protected]
The operator of this website is Franchise Nirvana, Ghaziabad, Uttar Pradesh 201017.
We handle personal information in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
Effective date: 20 October 2026
2. Information We Collect
Depending on your interaction with us, we may collect:
- Name, email address and telephone number.
- City, state and other location information voluntarily provided.
- Franchise, business or partnership interests.
- Information included in enquiry forms and correspondence.
- Appointment details and relevant follow-up records.
- Technical information necessary for website operation and security.
3. How We Use Personal Information
We process information for purposes including:
- Responding to business enquiries.
- Understanding business requirements and interests.
- Arranging consultations and meetings.
- Facilitating communication with relevant brands or business partners.
- Maintaining enquiry and follow-up records.
- Operating, securing and improving our services.
- Meeting applicable legal obligations.
4. Sharing Information
Where relevant to an enquiry, we may share necessary contact and enquiry details with appropriate brands, franchise businesses or business partners to facilitate the requested discussion.
We will provide clear notice of this purpose when collecting information and obtain consent where legally required.
Enquiries may also reach us through Meta (Facebook/Instagram) lead forms.
We do not treat the submission of a business enquiry as automatic consent to unrelated promotional marketing.
5. Marketing Communications
Promotional emails, WhatsApp messages and communications about new business opportunities will be subject to a separate, optional consent mechanism.
Marketing consent will not be preselected or required to submit a standard business enquiry.
Individuals may withdraw marketing consent or opt out of promotional communications through the available communication channel or by contacting us.
6. Service Providers
We use third-party technology providers to support our services, including:
- Zoho — Enquiry forms and customer relationship management.
- Google — Appointment scheduling and online meetings.
- Cloudflare — Website hosting, delivery and security.
- Google Analytics — optional website usage measurement, active only with your consent.
7. Data Retention
Inactive customer enquiry records will be reviewed for deletion or anonymisation after 24 months from the last meaningful interaction.
Information may be retained for longer where necessary for an ongoing business relationship, applicable legal obligations, disputes or legitimate recordkeeping requirements consistent with applicable law.
8. Privacy Rights and Requests
Subject to applicable law, individuals may request access to relevant personal information, correction or updating of inaccurate information, erasure where applicable, or withdrawal of consent.
Requests may be sent to [email protected].
We aim to acknowledge privacy requests within seven working days. Verification and final resolution will follow applicable legal requirements.
9. Grievance Officer
Grievance Officer: Saurabh Singh, Franchise Nirvana, Ghaziabad, Uttar Pradesh – 201017, India. Email: [email protected]. We acknowledge requests within seven working days.
10. Cookies and Tracking
Our current website configuration uses technologies necessary for website operation, embedded enquiry functionality and security. These operate regardless of any analytics choice.
We use Google Analytics 4 to understand website usage. Analytics cookies are optional and are not set, and no analytics script loads, until you actively choose "Accept Analytics" in the on-page consent banner. The default, before any choice is made, is denied.
Your choice is stored only in your browser’s local storage, not on our servers, and applies to this browser and device. You can change it at any time using "Manage cookie preferences" in the site footer. Withdrawing consent stops new analytics collection going forward; it does not retroactively delete any analytics data already sent while consent was active.
Meta Pixel, Google Ads conversion tracking and other advertising or remarketing technologies remain disabled and are not part of this implementation.
11. Children’s Privacy
Our business enquiry services are intended for individuals aged 18 years or older.
We do not knowingly solicit or intentionally collect children’s personal information. If we become aware that children’s personal information has been collected inappropriately, we will review and address it in accordance with applicable law.
12. Information Security
We use appropriate administrative and technical measures, including relevant access controls and service-provider security features, to protect personal information.
No electronic transmission or storage system can be guaranteed to be completely secure.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, data processing practices or applicable law.
The updated policy will be published on our website with a revised effective date.
14. Contact
For questions, privacy complaints or personal data requests, contact:
Franchise Nirvana
Ghaziabad, Uttar Pradesh – 201017, India
Email: [email protected]
Let's discuss your next step
Questions about your information?
Contact [email protected]. For business enquiries, use the enquiry or meeting options below.